Privacy Policy

Privacy Policy

Effective Date: January 1, 2026

At Concrete Coating Gurus (“Concrete Coating Gurus,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.concretecoatinggurus.com, contact us, or request our services. (Concrete Coating Gurus)

Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Mailing address
• Project details and photographs you voluntarily provide
• Any information submitted through contact forms, quote requests, or emails

Automatically Collected Information

When you visit our website, we may collect:

• IP address
• Browser type
• Device information
• Pages viewed
• Time spent on our website
• Referring website information
• Cookies and analytics data

How We Use Your Information

We may use your information to:

• Provide estimates and services.
• Respond to inquiries and customer support requests.
• Schedule consultations and installations.
• Improve our website and customer experience.
• Send service updates and appointment reminders.
• Send promotional communications, special offers, or marketing materials.
• Comply with legal obligations.
• Protect against fraud or unauthorized activity.

Text Messaging (SMS) Communications

By providing your phone number, you consent to receive phone calls and text messages from Concrete Coating Gurus regarding:

• Estimates and appointments.
• Service updates.
• Follow-up communications.
• Promotional and marketing messages.

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying:

STOP – to unsubscribe.

HELP – for assistance.

Your consent to receive SMS messages is not a condition of purchase.

Cookies and Analytics

Our website may use cookies and similar technologies to:

• Improve website performance.
• Understand visitor behavior.
• Measure advertising effectiveness.
• Enhance your browsing experience.

You can disable cookies through your browser settings, although some website features may not function properly.

Sharing of Information

We do not sell your personal information.

We may share information with:

• Service providers and subcontractors assisting with our business operations.
• Payment processors.
• Website hosting providers.
• Marketing and advertising platforms.
• Government agencies or law enforcement when required by law.
• Successors or buyers in the event of a merger, acquisition, or sale of assets.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our website and services are intended for adults and homeowners. We do not knowingly collect personal information from children under the age of 13.

Your Privacy Rights

Depending on your state of residence, you may have rights to:

• Access the personal information we maintain about you.
• Request corrections to inaccurate information.
• Request deletion of certain information.
• Opt out of marketing communications.
• Receive information regarding how your data is used.

To exercise these rights, contact us using the information below.

Retention of Information

We retain personal information for as long as reasonably necessary to:

• Provide services.
• Maintain business records.
• Resolve disputes.
• Comply with legal obligations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will become effective when posted on this page. Continued use of our website constitutes acceptance of any revisions.

Contact Us

Concrete Coating Gurus
Raleigh, North Carolina 27603
Phone: 919-521-5580
Website: www.concretecoatinggurus.com
Email: info@concretecoatinggurus.com