Terms of Service

Terms of Service

Effective Date: June 9, 2026

Welcome to Concrete Coating Gurus (“Concrete Coating Gurus,” “Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website located at www.concretecoatinggurus.com (the “Site”), as well as your communications and interactions with us. By accessing or using our Site, requesting information, or using our services, you agree to these Terms.

1. Use of the Website

You agree to use this Site only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Site in any way that violates applicable laws or regulations.
• Attempt to gain unauthorized access to our systems or networks.
• Interfere with the operation or security of the Site.
• Transmit malicious software or harmful code.
• Use automated means to scrape or collect information from the Site.

We reserve the right to suspend or terminate access to the Site for violations of these Terms.

2. Estimates and Pricing

Any estimates, quotes, pricing, or proposals provided through the Site, by email, phone, text message, or in person are:

• Non-binding until accepted by both parties.
• Subject to inspection of the project site.
• Subject to changes based on unforeseen conditions, substrate damage, moisture issues, or additional requested work.
• Valid only for the period specified in the estimate.

Submission of a request for a quote does not guarantee acceptance of a project.

3. Services

Concrete Coating Gurus provides residential and commercial concrete coating services and related offerings. Project scope, warranties, payment schedules, and service details are governed by separate written agreements between the customer and Concrete Coating Gurus.

In the event of a conflict between these Terms and a signed contract, the signed contract shall control.

4. Intellectual Property

All content on this Site, including but not limited to:

• Logos
• Text
• Graphics
• Photographs
• Videos
• Designs
• Marketing materials
• Website layout and appearance

Are the property of Concrete Coating Gurus, LLC or its licensors and are protected by applicable copyright, trademark, and intellectual property laws. No content may be copied, reproduced, distributed, or used without our prior written permission.

5. User Submissions

If you submit information, photographs, testimonials, reviews, or other materials to us, you grant Concrete Coating Gurus a non-exclusive, royalty-free license to use, reproduce, publish, and display such materials for business and marketing purposes unless otherwise agreed in writing.

6. Text Messages and Communications

By providing your phone number or email address, you consent to receive communications from Concrete Coating Gurus, including:

• Appointment reminders
• Estimate updates
• Service notifications
• Follow-up communications
• Promotional messages

Message frequency may vary. Message and data rates may apply. You may opt out of marketing text messages at any time by replying STOP. Consent to receive communications is not a condition of purchase.

7. Third-Party Services

Our website may contain links to third-party websites or utilize third-party services, including payment processors, analytics providers, scheduling tools, and advertising platforms.

We do not control and are not responsible for the practices, content, or policies of third parties.

8. Disclaimer

THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONCRETE COATING GURUS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

• MERCHANTABILITY;
• FITNESS FOR A PARTICULAR PURPOSE;
• NON-INFRINGEMENT;
• ACCURACY OR COMPLETENESS OF CONTENT.

We do not guarantee uninterrupted, error-free, or secure access to the Site.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONCRETE COATING GURUS, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO:

• USE OF THE SITE;
• INABILITY TO ACCESS THE SITE;
• WEBSITE ERRORS OR INTERRUPTIONS;
• THIRD-PARTY SERVICES;
• LOSS OF DATA OR PROFITS.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID TO US, IF ANY, FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM.

10. Indemnification

You agree to defend, indemnify, and hold harmless Concrete Coating Gurus, LLC and its owners, employees, contractors, affiliates, and representatives from any claims, liabilities, damages, expenses, or costs arising from:

• Your use of the Site;
• Your violation of these Terms;
• Your infringement of any rights of another party.

11. No Professional Advice

Information provided on this Site is for general informational purposes only and should not be construed as engineering, legal, or professional advice. Project-specific recommendations should be discussed directly with Concrete Coating Gurus.

12. Governing Law

These Terms shall be governed by and construed under the laws of the State of North Carolina, without regard to conflict-of-law principles.

13. Dispute Resolution

Any dispute arising out of or relating to these Terms or the use of the Site shall first be attempted to be resolved through good-faith negotiations.

If a dispute cannot be resolved informally, it shall be brought exclusively in the state or federal courts located in North Carolina, and both parties consent to the jurisdiction of those courts.

14. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated versions will be posted on this page with a revised Effective Date. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

15. Contact Information

Concrete Coating Gurus
Raleigh, North Carolina 27603
Phone: 919-521-5580
Website: www.concretecoatinggurus.com
Email: info@concretecoatinggurus.com